Expert in communication and conflict management
I have been working as a trainer, facilitator and coach for more than 25 years now. My profession is my passion. What is particularly important to me – developing new perspectives and supporting people, teams and organizations in such a way that they secure their future viability. My focus is on communication, conflict management, time and self-management as well as accompanying change processes in a goal-oriented, motivating and appreciative manner. As a coach and trainer, I have an understanding of the situation and a great deal of empathy.
I have several years of management experience in the aviation industry and work in the area of crew resource management training for Deutsche Lufthansa. This involves teaching the cockpit crew strong social, communication and psychological skills that enable them to act calmly in an exceptional situation.